Overview
Etihad Airways is hiring an Online Community Specialist in Abu Dhabi to support guests through social and online channels and strengthen digital customer care.
Full job description
The specialist monitors and responds to online community and guest interactions, coordinates service responses, escalates issues where needed and contributes to consistent, customer-focused communication across digital channels.
Requirements & qualifications
The official role asks for diploma-level education or higher and about three years of relevant experience in customer, community or digital service work.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Verified against the current official Etihad Airways SmartRecruiters vacancy page on 29 August 2026. No unsupported deadline, numeric salary or sponsorship claim is included.
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