Operations Supervisor, Outbound

Full Job Description

We’re seeking for an experienced Operations Supervisor/Process Assistant to join the team of our Fulfillment Center at Morebank.

The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path which may include receive, stow, pick, pack or ship.

Schedule: Wednesday to Saturday, 8:00 AM – 6:00 PM

Key job responsibilities

• Support and work in Inbound and other departments as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
• Providing coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Fully understanding workflow and daily production goals
• Assisting in keeping work area clean and organised
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Referring all job injuries immediately to area manager

Basic Qualifications

• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Availability to work 38 hours+/week, and overtime as required
• Previous experience leading teams
• Experience working within a similar field (manufacturing/distribution/warehousing/large retail)
• Excellent written and verbal communication and interpersonal skills to coach, train, and assist team members
• Experience working with computers and Microsoft Office (Outlook, Word, Excel)

Preferred Qualifications

• Leadership experience directly managing others
• Experience with performance metrics and lean process improvement
• Comfortable lifting up to 16 kilos, standing/walking for up to 10–12 hours, and able to frequently push, pull, squat, bend, and reach, with or without reasonable accommodation

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Availability to work 38 hours+/week, and overtime as required Previous experience leading teams Experience working within a similar field (manufacturing/distribution/warehousing/large retail) Excellent written and verbal communication and interpersonal skills to coach, train, and assist team members Experience working with computers and Microsoft Office (Outlook, Word, Excel)