Overview
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy sof
Full job description
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.
Administer, support, and maintain PLM systems, primarily Siemens Teamcenter Perform system configuration, upgrades, patching, and routine maintenance across PLM environments (production and test) Support multi-tier PLM architecture including web, enterprise, and database layers Monitor system performance, troubleshoot issues, and resolve incidents impacting engineering users Support environment management, including refreshes, deployments, and basic automation of repeatable tasks Assist with implementation of new features, modules, and system enhancements Provide day-to-day support to engineering users, including issue resolution, training, and documentation Collaborate with infrastructure, engineering, and business systems teams to support integrations with ERP, MES, and other enterprise systems Maintain system documentation, runbooks, and standard operating procedures Work with vendors and internal stakeholders to resolve issues and improve system capabilities
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field, or equivalent practical experience 3–5 years of experience administering or supporting PLM systems (Teamcenter preferred; other PLM platforms acceptable) Working knowledge of PLM concepts, including product structures, workflows, and lifecycle management Experience supporting Windows and/or Linux server environments Familiarity with system administration fundamentals (patching, monitoring, backups, troubleshooting) Basic understanding of database-backed applications and multi-tier architectures Strong problem-solving and analytical skills with a customer-focused mindset Effective communication skills and ability to work cross-functionally
Hands-on experience with Siemens Teamcenter (installation, configuration, or support) Experience with CAD integrations (e.g., NX, SolidWorks, CATIA) Familiarity with scripting or automation (PowerShell, Python, or similar) Exposure to cloud or virtualization platforms (Azure, VMware, or similar) Experience supporting engineering or manufacturing environments Familiarity with system integrations across PLM, ERP, or MES platforms Experience working in a fast-paced, high-growth or defense-related environment
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