Principal Field Operations Engineer - Federal

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are  immediately  at risk.  We are the global leader in  xOT  cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand  what is  at stake . Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.   About the Role :   This role  interfaces with  the client directly and  is responsible for  planning, scoping, and implementing the Dragos Platform in customer environments. Be part of a hands-on and onsite team at power plants, substations, manufacturing floors, and refineries (to name a few), while performing installations and  assisting  our customer partners in monitoring and safeguarding their infrastructure.    Responsibilities :   Act as a trusted advisor and power-user of the Dragos platform, ensuring customers get maximum value for their ICS/OT security operations   Partner with client teams to design network architecture, plan sensor placement and support deployment strategies   Lead deployments both onsite and remotely, ensuring seamless setup and integration   Troubleshoot and resolve issues, providing break/fix support and working closely with engineering teams when escalation is needed   Manage upgrades, patches and configuration changes to keep systems running at peak performance   Collaborate with Dragos Intelligence and Services teams on investigations and special projects   Create clear, concise technical documentation to support customers and internal teams   Qualifications :     4+ years of experience in industrial engineering (e.g., controls engineer) or InfoSec (ideally with ICS/OT cybersecurity exposure)   Must have an active Secret security clearance (or higher). Deep knowledge of networking: IP networks, OSI model, Purdue  mode  and ICS protocols   Strong Linux skills (command line), with experience in CENTOS, scripting (e.g., Python, Shell) and SIEMs   Experience with both  on-premise  and cloud-based enterprise solutions   Familiarity with Elasticsearch   Excitement for tackling complex technical problems (sometimes while wearing a hard hat in the  field )   Willingness to travel up to  30 %   Compensation :   Salary:  $165,000 Competitive Equity Package    Comprehensive Benefits Plan     #LI-BR1 #LI-REMOTE   Dragos is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local laws. All new hires must pass a background check as a condition of employment.

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