Principal Product Manager - Technical, Amazon Games

Full Job Description

Amazon Games (Luna) is seeking a Principal Product Manager – Technical to define and lead our AI Productivity and Workflow Transformation strategy.

In this role, you will own a portfolio of high-impact opportunities to improve velocity, efficiency, and quality across product, business development, engineering, marketing, business insights, and other functions. You will work backward from the needs of internal teams, identify where AI can create meaningful value, and redesign workflows around the combined strengths of people, AI, and automation.

You will translate ambiguous opportunities into clear product and technical requirements, rapidly validate solutions through prototypes and experiments, and partner with engineering and business teams to move successful concepts into production. The goal is not to introduce AI into existing processes incrementally, but to fundamentally improve how work is performed and create reusable capabilities that scale across teams.

Example initiatives may include redesigning marketing campaign development through agentic workflows, accelerating game porting and development pipelines, and creating reusable AI-enabled patterns for research, insights, content development, and decision-making.

This role requires a product leader who combines strong strategic judgment, technical fluency, hands-on experience applying AI, and the ability to lead organizational change. You will operate across organizational boundaries, influence senior leaders, and remain accountable from opportunity identification through implementation, adoption, and measurable impact. Success will be defined not by the number of tools or pilots launched, but by sustained improvements in business outcomes and durable AI-enabled ways of working that compound over time.

Key job responsibilities

• Own the strategy, roadmap, customer research, and goals for AI-enabled productivity and workflow transformation across Luna.
• Identify and prioritize high-friction workflows using clear baselines and expected business impact.
• Redesign end-to-end workflows and translate opportunities into scalable product and technical requirements.
• Prototype with AI tools and partner with technical teams to move successful solutions into production.
• Create reusable patterns and leverage shared capabilities across Amazon and relevant external partners.
• Measure adoption and impact across cycle time, cost, quality, capacity, and customer or employee experience.
• Drive organizational change and align customers on priorities, tradeoffs, roles, and ownership.
• Translate emerging AI capabilities into practical opportunities and advise leadership on investments, risks, and tradeoffs.

About the team Amazon Luna is a cloud gaming service that makes it easy for anyone to play high-quality games on the devices they already own—including Fire TV and tablet devices, smartphones, tablets, web browsers, select smart televisions from LG and Samsung, and more--with no need to purchase new gaming consoles or equipment. Luna brings more than 50 games to Prime members at no additional cost, including GameNight, an evolving collection of more than 25 approachable, local multiplayer games designed to bring friends and family together in the living room. To play GameNight titles, simply scan a QR code on your TV and your smartphone becomes your controller. With simple and responsive touchscreen inputs and support for multiple local players, GameNight offers and easy and approachable way to play whether you’re an experienced gamer of a casual fan.

Basic Qualifications

• 8+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience in technical product management, program management or engineering

Preferred Qualifications

• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• Bachelor's or Master's degree in computer science, engineering or a related technical field
• Experience leveraging and improving internal tools
• Experience developing, deploying and managing AI products at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 179,900.00 - 243,400.00 USD annually

8+ years of product or program management, product marketing, business development or technology experience Bachelor's degree Experience with feature delivery and tradeoffs of a product Experience owning/driving roadmap strategy and definition Experience with end to end product delivery Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience in technical product management, program management or engineering