Principal Solutions Architect, Travel and Hospitality

Full Job Description

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service and unmatched technology. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow

What if your architecture became the industry blueprint for agentic AI? As a Principal SA embedded with a Fortune 500 technology leader, you'll architect, design, and build multi-agent systems at massive scale while advising C-Suite executives on AI transformation.

You'll serve as trusted technical advisor to an industry leader that is actively reshaping the traveler experience using AI and data. You will be the technical counterpart to customer executives who speak fluent AI and expect their AWS Solutions Architect to match that depth and push the conversation further.

Our customers are:

• Deploying specialized AI agents across every stage of the traveler journey — from inspiration to booking to in-trip support
• Building MCP-based and agents-as-tools infrastructure to build intelligent workflow
• Leveraging frontier foundation models for real-time inference, fine-tuning, and agentic orchestration

What Makes This Role Different

This role:

• Shapes the technical agenda for the account and operates at the C-Suite level
• Builds net-new architectures that become the reference
• Focuses on business outcomes
• Influences company-wide AI strategy
• Spans GenAI, ML platforms, agentic systems, data, and infrastructure

Key job responsibilities

• Build: create prototypes, reference implementations, and production-ready architectures that prove the value of new AI capabilities at scale
• Serve as the trusted technical voice, shaping the industry-level conversation on AI
• Access the full power of AWS: engage specialist teams, applied science resources, and product groups to deliver outcomes that no single team could achieve alone
• Pioneer new patterns: the solutions you build define how the industry approaches agentic AI, model orchestration, and intelligent automation
• Mentor the next generation: develop Solutions Architects who can operate at this altitude and complexity
• Define a transformational, agentic customer experience platform for global travelers

A day in the life This is a builder role. You will:

• Architect agentic AI systems: design multi-agent orchestration frameworks, model fine-tuning pipelines, and real-time inference platforms that serve hundreds of millions of users
• Prototype and prove: build working POCs that demonstrate the art of the possible, turning executive vision into deployable architectures in days, not quarters
• Shape AI product strategy: sit in the room where roadmaps are set, influencing not just how but what gets built, both at the customer and within AWS
• Drive the technical relationship: own the end-to-end technical strategy for the customer

About the team

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

• 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• Bachelor's degree in computer science, engineering, mathematics or equivalent
• Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing
• Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications

Preferred Qualifications

• Knowledge of distributed systems design and implementation or equivalent
• Knowledge of large scale automation and workflow management or equivalent
• Knowledge of database design and implementation or equivalent
• Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with internal and external executives, IT management, and developers
• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
• Experience managing teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 182,800.00 - 247,300.00 USD annually

10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience Bachelor's degree in computer science, engineering, mathematics or equivalent Experience developing technology solutions and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications