Product Owner

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Product Owner based in the Canada. As a Product Owner, you will drive product execution for a software platform serving grantmakers, foundations, and organizations working to create positive social impact. You will own and prioritize the product backlog, translating client needs, business objectives, and strategic priorities into clear, actionable requirements for engineering teams. Working closely with product leadership, designers, engineers, and customer-facing teams, you will help shape roadmaps, refine user stories, and ensure successful feature delivery. You will also leverage AI tools to streamline product workflows, synthesize feedback, and accelerate prototyping and decision-making. Beyond delivery, you will have opportunities to lead client discovery, evaluate feature adoption, and develop data-driven business cases for future investments. This remote-first opportunity offers autonomy, cross-functional collaboration, and the chance to build technology that strengthens the philanthropic and nonprofit ecosystem.

Product Backlog Ownership: Own and maintain the product backlog for assigned Scrum teams, ensuring priorities are clear, requirements are well-defined, and engineering teams understand the purpose and expected outcomes of upcoming work. Story Refinement & Requirements Definition: Lead backlog refinement sessions and translate client feedback, business needs, and product objectives into actionable user stories, acceptance criteria, and development-ready requirements. AI-Enabled Product Development: Integrate AI tools into everyday product workflows to draft and improve user stories, synthesize customer feedback, explore solutions, and develop prototypes that accelerate collaboration and decision-making. Prioritization & Escalation Management: Evaluate incoming client escalations, assess their urgency and business impact, and balance immediate issues against planned roadmap commitments to ensure appropriate resolution. Roadmap & Release Planning: Partner with product leadership and product design to define roadmap priorities, communicate product direction, and coordinate release planning with engineering teams. Agile Team Collaboration: Participate actively in Scrum ceremonies and collaborate closely with engineers to maintain alignment on priorities, address blockers, and support consistent delivery of high-quality product increments. Voice of the Customer: Represent client needs throughout the product development lifecycle, ensuring that feature decisions reflect real-world workflows, customer challenges, and the objectives of the communities served. Cross-Functional Release Enablement: Work with customer experience and product education teams to prepare internal stakeholders for new releases, product enhancements, and changes in functionality. Client Discovery & Validation: Lead customer discovery conversations, gather insights, test assumptions, and validate new concepts with clients before committing to development. Post-Release Performance Evaluation: Monitor feature adoption, usage data, and client feedback after launch to assess product effectiveness and inform future enhancements. Business Case Development: Build data-driven business cases for proposed product investments, connecting customer needs, adoption insights, and business objectives to product priorities. Continuous Improvement: Identify opportunities to improve product workflows, strengthen collaboration, enhance delivery quality, and expand the effective use of AI across product management activities. Requirements Product Ownership Experience: At least 4 years of experience as a Product Owner or in an equivalent product management role, with direct responsibility for managing and prioritizing an Agile product backlog. B2B Software Experience: Demonstrated experience working on business-to-business software products, with an understanding of customer needs, product delivery, and commercial objectives. AI Tool Proficiency: Regular, hands-on use of AI tools in product-related work, supported by concrete examples such as drafting user stories, summarizing client feedback, generating requirements, or creating prototypes. Agile & Scrum Knowledge: Strong understanding of Agile development practices, backlog refinement, user story creation, sprint planning, and cross-functional software delivery. Product Prioritization & Roadmapping: Ability to evaluate competing requests, assess business and customer impact, prioritize development work, and align execution with broader product goals. Customer-Centric Mindset: Strong listening and discovery skills, with the ability to understand customer challenges, manage escalations professionally, and translate feedback into meaningful product improvements. Analytical & Business Acumen: Ability to interpret adoption metrics, usage data, and customer insights to inform prioritization decisions and build persuasive, evidence-based business cases. Communication & Collaboration: Excellent communication and interpersonal skills, with the ability to build trusting relationships with engineers, designers, product leaders, and customer-facing teams. Adaptability & Ownership: Demonstrated ability to manage changing priorities, maintain delivery momentum, follow through on commitments, and work independently in a dynamic environment. Continuous Learning & Innovation: Intellectual curiosity, willingness to experiment with emerging technologies, and a proactive approach to sharing knowledge and improving team practices. Preferred Industry Experience: Familiarity with philanthropy, grantmaking, foundations, nonprofit organizations, or related social-impact sectors is an advantage. Preferred Technical Tools: Experience with Jira and exposure to digital adoption platforms or tools are beneficial. Work Authorization: Must be legally eligible to work in the United States. Remote Work Readiness: Ability to work effectively in a remote-first environment, collaborating with geographically distributed colleagues through digital communication and project management tools. Benefits Competitive Compensation: Competitive salary, with the specific compensation range not disclosed in the available job description. Flexible Paid Time Off: Flexible PTO designed to support personal well-being, autonomy, and a healthy work-life balance. Comprehensive Benefits: Access to a competitive employee benefits package. Professional Development Support: Tuition assistance and opportunities to develop new skills and advance your career. Lifestyle Reimbursements: Financial support for eligible lifestyle-related expenses. Wellness Initiatives: Tailored mindfulness and fitness programs designed to support physical and mental well-being. Remote-First Flexibility: Work remotely from the Canada while remaining connected to a globally distributed team. Career Growth & Internal Mobility: Opportunities to explore new roles, leadership positions, and cross-functional career paths within a growing organization. Cross-Functional Exposure: Collaborate with colleagues across teams and disciplines, gaining exposure to diverse perspectives, expertise, and product initiatives. Autonomy & Ownership: Take responsibility for product decisions and delivery while having the freedom to develop creative solutions and improve established processes. Recognition & Inclusive Culture: Work in an environment that values contributions, celebrates achievements, and promotes equal employment opportunities and accessibility accommodations. Meaningful Social Impact: Help develop technology that supports grantmakers, foundations, nonprofit organizations, and communities working toward positive change.