Source-listed Job

Product Support Analyst, Benefits Experience & Technology (BXT)

We are seeking a skilled resources within our benefit change management function. The ideal candidate will be supporting the system design and implementation of 3P supported change management initiatives related to Amazon's benefi...

Job Source description available
Amazon Dev Center India - Hyderabad Hyderabad, Telangana, India Source retrieved Oct 11, 2026
Source: Amazon Com Opportunities · A retrieval date records when our system last obtained the source record. It does not guarantee the vacancy is still open or that every detail has been independently checked.
Description from the source The source description is formatted below for discovery. The provider owns the original wording and may change its requirements or close applications.
Employmentfull-time
CountryIndia

Overview

We are seeking a skilled resources within our benefit change management function. The ideal candidate will be supporting the system design and implementation of 3P supported change management initiatives related to Amazon's benefit program goals and objectives for Non-US countries. Thereby ensuring seamless transition for our critical stakeholders and customers (Employees). The candidate should be proficient in gathering requirements and converting them into technical specs, understanding the HRIS management systems (Non US benefits Domain) and working with 3P vendors to get the changes implemented. Key job responsibilities Regular connects with Internal (Program and benefit managers) and external (Vendors, insurers, providers - Non US benefits) stakeholders Collecting Benefit requirements - understanding of employee Benefit offering across APAC, LATAM and European region Converting requ

Full job description

Full Job Description

We are seeking a skilled resources within our benefit change management function. The ideal candidate will be supporting the system design and implementation of 3P supported change management initiatives related to Amazon's benefit program goals and objectives for Non-US countries. Thereby ensuring seamless transition for our critical stakeholders and customers (Employees). The candidate should be proficient in gathering requirements and converting them into technical specs, understanding the HRIS management systems (Non US benefits Domain) and working with 3P vendors to get the changes implemented.

Key job responsibilities Regular connects with Internal (Program and benefit managers) and external (Vendors, insurers, providers - Non US benefits) stakeholders Collecting Benefit requirements - understanding of employee Benefit offering across APAC, LATAM and European region Converting requirements in to technical specifications Working knowledge (Configuration, BRD and Payroll spec) of 3P benefit vendor platforms like Darwin, TBA. Implementing/Launching new countries and sites Coordinating and conducting UAT, test scenario creation.

A day in the life

  1. Elicitation of requirements
  2. Writing Technical specifications
  3. Coordinating with stakeholders - Employee Benefit
  4. Project planning
  5. Schedule management - Change request

About the team International Product support team manages employee benefits across rest of world countries

Basic Qualifications

  • 2+ years of human resources experience
  • Experience with HR processes and systems

Preferred Qualifications

  • Experience with process improvement and stakeholder management
  • Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Requirements & qualifications

2+ years of human resources experience Experience with HR processes and systems

Tips for this job

Practical JobOpportunity guidance. These tips do not replace official rules or create new eligibility requirements.

  1. Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
  2. Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
  3. Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
  4. Apply through the original employer or official recruitment destination shown on this page.
Original authoritative source

JobOpportunity.info helps you discover and organize source listings. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.

Apply through JobOpportunity →

Browse current JobOpportunity listings from Amazon Com Opportunities →

More ways to save

Discover deals, coupons and free courses on our sister site.

Explore DealVorio
Save more with DealVorio: deals, coupons, free courses, apps and books