Overview
Samsara is hiring a Product Support Engineer in Bengaluru for its Global Technical Support organization, focused on complex ELD compliance product escalations and technical issue resolution.
Full job description
The official Samsara posting describes a hybrid Product Support Engineer role supporting ELD compliance software and hardware-integrated products. Responsibilities include owning complex escalations, analyzing device telemetry and fleet patterns, coordinating product issues with R&D, supporting audits and inspections, leading post-mortems, improving support tooling and coaching support engineers.
Requirements & qualifications
The official posting requires a bachelor's degree in Computer Science, Mechanical/Electrical Engineering or another technical field; 6+ years in technical support, field engineering or systems engineering with distributed hardware-integrated products; familiarity with ELD rules and regulations; strong customer communication and technical troubleshooting skills. Python, SQL and Tableau are listed as desirable data-analysis skills.
Tips for this job
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Verification notes
Official Samsara careers page checked 2 September 2026. It currently shows Product Support Engineer, Bengaluru - BLR1, internal ID JR11398, an active Apply Now route and #LI-hybrid. No salary, visa sponsorship outcome or application deadline was inferred.
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