Overview
The work follows a straightforward mission: identify partner needs, translate those needs into actionable requirements, and help deliver capabilities that make a real impact. A significant part of the role focuses on customer requirements discovery. Using a user-centered and human-centered design framework, you will work closely with users to understand their environment, challenges, and goals. Through interviews, structured observation, and day-to-day engagement, you will identify who the users are, how they operate, what capabilities they need, and why those needs matter. You will then translate those insights into clear technical requirements that engineering teams can build against. As you develop a deep understanding of partner priorities, you will maintain a living body of knowledge that helps shape future innovation and informs strategic decision-making. Beyond requirements discov
Full job description
Full Job Description
The work follows a straightforward mission: identify partner needs, translate those needs into actionable requirements, and help deliver capabilities that make a real impact. A significant part of the role focuses on customer requirements discovery. Using a user-centered and human-centered design framework, you will work closely with users to understand their environment, challenges, and goals. Through interviews, structured observation, and day-to-day engagement, you will identify who the users are, how they operate, what capabilities they need, and why those needs matter. You will then translate those insights into clear technical requirements that engineering teams can build against. As you develop a deep understanding of partner priorities, you will maintain a living body of knowledge that helps shape future innovation and informs strategic decision-making. Beyond requirements discovery, you will help drive a portfolio of IWPs from concept through delivery. You will also play a key role in sustaining the long-term health of the partnership, including leading the CRADA renewal process during its five-year lifecycle. Communication is woven throughout every aspect of the role. You will synthesize partner feedback, emerging requirements, market opportunities, sources of friction, and urgent needs into clear, actionable insights for executive leaders. Whether communicating through written reports, presentations, or in-person discussions, you will help ensure leaders have the context they need to make informed decisions and respond quickly when priorities evolve. Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience. These requirements include, but are not limited to the following specialized security screenings: The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI). Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination. Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. Experience supporting or operating within a national security, defense, or special operations environment. Familiarity with defense acquisition pathways and an understanding of how they compare to processes used across the broader defense enterprise and commercial industry. Understanding of the distinct roles and considerations associated with enterprise technology and operational technology environments. Knowledge of the regulations, security practices, and operational norms common within national security and defense organizations. Experience applying user-centered design frameworks in a product engineering environment. Experience designing products, services, or capabilities for extreme users operating at the edge of a product's intended envelope. Ability to apply user insights and operational context to inform product, capability, or solution development.
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