Overview
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and tr
Full job description
We’ve built Rowan by rethinking the ear piercing experience from the ground up—prioritizing safety, clinical expertise, and a customer experience that feels both celebratory and trusted. Every piercing is performed by licensed nurses and guided by our Rowan Clinical Piercing Standard® and paired with our hypoallergenic products, setting a clear standard that is differentiated from traditional retail models. Our goal is to create a destination where customers feel confident, cared for, and excited to participate.
About our Sales Associates
As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location in Southlake, TX. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.
In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.
This is a part-time role. Must be available WEEKENDS!!
Greet ear-piercing clients and shoppers Offer and provide education about Rowan piercing services and jewelry Support needs of ear piercing clients and shoppers Improve store efficiency and processes to ensure seamless client experience Restock jewelry and ear piercing materials Maintain cleanliness and sterility of the studio Perform bi-weekly inventory counts and investigate discrepancies Manage technology and software systems Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
Retail experience or sales experience Experience with jewelry, ear piercing, or a service or hospitality business a plus Ability to work independently, ownership-minded Positive and high-energy, resourceful with an entrepreneurial spirit Passionate about earrings and ear piercing Interest in working at an early-stage, high-growth company Willing to work a flexible schedule
Compensation: $15-19 per hour + commission! 401k and Roth IRA Plans Employee discounts on our amazing products!
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