Salesforce Administrator

Company Description At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency. Our employees are integral to the company’s success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.

Acting as an administrator for Salesforce through managing user access, adoption, security, permissions, data integrity, and forecasting accuracy Developing relationships with key executives in the Marketing, Sales, Production, Accounting, and Client Services teams as well as the CEO Creating standard operating procedures around Salesforce reporting that can be used by all internal users as needed Evaluating how Alertus currently uses Salesforce and suggest and implement new processes to improve better meet company objectives Understanding the Alertus full customer life cycle from pre-sales to post-implementation feedback to effectively serve our internal and external customers Owning the Salesforce training for all internal users as well as periodically providing company-wide system training Using your technical expertise in Salesforce to ensure all of Alertus is operating at peak efficiency through establishing consistent protocols and processes

Excellent written, verbal, and interpersonal communication skills to both technical and non-technical audiences Experience utilizing Salesforce as a sales and marketing analysis tool In-depth understanding of the platform, with the ability to build custom apps and objects, formula fields, and custom views Extensive experience with reporting and dashboards Thorough knowledge of Workflows, Process Builder, and Flows Strong understanding of Communities, Knowledge, and Data Categories Experience with Sales Cloud and Service Cloud Experience with re-engineering and updating an existing SFDC configuration to provide solutions for reporting, workflows, process builders, custom objects, and enhanced functions Data Loader experience

Salesforce Advanced Administrator Certification Experience with Pardot

Bachelor’s Degree or equivalent experience Minimum of 2-4 years of Salesforce Administration experience Salesforce Administrator Certification

Unlimited Paid Time Off Paid Holidays 401(k) Retirement Plan Medical, Dental, and Vision Plans Short-term Disability, Accident, Hospital, and Cancer Insurance Live Near Your Work HomeBuying Incentive Employee Referral Bonuses Flex Scheduling