Overview
Job Description What you'll build You will join a structured skill-led journey including onboarding, training & learning, rotation, mentoring and coaching, covering both AI capabilities and core professional skills. You will support SAP IT Services workstreams under guidance from experienced professionals. If aligned to IT Business Services: You assist with contract tracking, entitlement validation, customer health monitoring, onboarding coordination and governance documentation. You will learn end-to-end customer engagement across the SAP Private Cloud lifecycle, to drive service stability, adoption, value realisation and renewal readiness. If aligned to IT Tech Services: You assist with cloud landscape monitoring, technical documentation, risk logging, lifecycle event coordination and customer communication. You will act as technical support for customer cloud landscapes, focusing on s
Complete internship details
Full Job Description
Job Description
What you'll build
You will join a structured skill-led journey including onboarding, training & learning, rotation, mentoring and coaching, covering both AI capabilities and core professional skills.
You will support SAP IT Services workstreams under guidance from experienced professionals.
If aligned to IT Business Services: You assist with contract tracking, entitlement validation, customer health monitoring, onboarding coordination and governance documentation. You will learn end-to-end customer engagement across the SAP Private Cloud lifecycle, to drive service stability, adoption, value realisation and renewal readiness.
If aligned to IT Tech Services: You assist with cloud landscape monitoring, technical documentation, risk logging, lifecycle event coordination and customer communication. You will act as technical support for customer cloud landscapes, focusing on stability, optimisation, proactive risk management and architectural governance to deliver reliable, scalable cloud operations.
Qualifications
What you'll bring
Master's or Bachelor's degree in an IT-related major, preferably with a second major in Japanese or Korean;
Full-time student who will graduate in 2028 (Mandatory Requirement).
Curiosity and enthusiasm towards SAP Cloud services and client delivery.
Interest in building capabilities in either business or technical streams.
- Business stream: customer focus, contract adherence, entitlement management, customer lifecycle & value realisation
- Technical stream: cloud architecture, infrastructure, cloud operations, landscape management and risk identification
Eagerness to learn and support delivery, technical advisory activities under mentor guidance.
Strong English communication skills are required; proficiency in Japanese and/or Korean will be an advantage.
Additional Information
Where you belong
About STAR Program (Student Training and Rotation Program):
As part of SAP Next Gen, STAR Program offers all students within SAP to work towards their university degree while gaining valuable business experiences at the same time. Our students are assigned to rotate through all business areas, based on their subjects and business demands.
We run our STAR Program in Shanghai, Dalian, Chengdu and Beijing in China with different job profiles such as application engineer, consultant, etc. Partnering with top universities and collaborating closely with a variety of business functions, we have built a strong early talent pipeline for SAP China.
Joining STAR Program China, you can expect:
Participate in live business projects to deepen internship experience
Access a wide range of professional skill trainings to build comprehensive capabilities
Receive guidance from one-on-one business mentor and STAR trainer for personal growth
Enjoy domestic and international rotation opportunities to explore diverse career paths
Gain priority consideration for full-time roles to accelerate career development
Skills used in this role: Customer Success Management, AI Adoption Capability, AI Output Quality Assurance, AI-assisted Automation and Prototyping, Context Engineering, Agentic AI Day-to-Day Practice, Effective Communication, Collaboration, Complex Problem Solving, Learning Agility, Creative Thinking
#SAPNextGen
About SAP With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives. As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Company Description
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
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