Overview
SMB SME - Drives alignment on SMB Security solution play execution plans across relevant sales engines, defines plan priorities and key performance indicators (KPIs), and provides coaching and guidance on plan details for small and medium business (SMB) stakeholders. Drives rhythm of business (ROB), and a governance model for evaluating progress on plan execution, identifying gaps in plan execution, and taking corrective action as needed. Customer SME: including participating in customer events, and delivery of customer webinars. Partner: Deep understanding of key Security partner programs such as Surestep, Qualified Referral Program, Accelerated Growth Incentives, etc. Sales Performance - Manage SMB segment revenue growth and new net customer acquisition within local markets. Prioritize SMB-relevant campaigns & offerings to drive customer acquisition & growth. Develop strategies for sec
Full job description
Full Job Description
SMB SME - Drives alignment on SMB Security solution play execution plans across relevant sales engines, defines plan priorities and key performance indicators (KPIs), and provides coaching and guidance on plan details for small and medium business (SMB) stakeholders. Drives rhythm of business (ROB), and a governance model for evaluating progress on plan execution, identifying gaps in plan execution, and taking corrective action as needed. Customer SME: including participating in customer events, and delivery of customer webinars. Partner: Deep understanding of key Security partner programs such as Surestep, Qualified Referral Program, Accelerated Growth Incentives, etc. Sales Performance - Manage SMB segment revenue growth and new net customer acquisition within local markets. Prioritize SMB-relevant campaigns & offerings to drive customer acquisition & growth. Develop strategies for securing Modern Work customers through activation of cloud solution provider (CSP) channel within the local SMB market. Share SMB customer insights and recommendations to shape programs that drive customer acquisition. Revenue, Customer Adds, Net paid seat adds & other SMB priority metrics accountability. Sales Execution- Facilitates collaboration across the business to identify needs for additional capacity or capabilities, coordinate efforts to build upon them as needed, and identify potential partners to help achieve revenue, customer acquisition and consumption targets and drive business transformation. Including ROB and orchestration of v-team across organizations. Partner (SureStep; QRP; Channel Incentives & Offers) Vendor tele (Local capacity & Training) Strategic partnerships (Identify, Recruit and Manage) Deal execution - Where appropriate, supports the realization of deals that are complex, represent significant market share, and/or penetrate competitor's market share by working directly with key stakeholders (ex. via Channel Sales, Swarm). Customer Insights and Satisfaction - Ensure continuity in the execution of customer or partner programs and maintains an awareness of customer satisfaction and changes in business practices that may impact customer-partner engagement and suggest amendment to improve satisfaction. Deep understanding of Cloud Ascent. Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering or related field AND 8+ years relevant Sales or Marketing experience with Information Technology products and/or services OR equivalent experience. 5+ years relevant sales experience with Information Technology products/services Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute complex opportunities. Collaboration. Experienced in orchestrating and leading virtual teams to develop and drive sales through various engines. Enterprise and/or Channel Sales. 4+ years' experience selling business to business IT solutions and meeting revenue targets. Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses - positive approach to problem solving, learning, and development. Purposeful Planner & Executor - Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met. Experience in M365 platform and Modern Work (remote work security, compliance, teamwork, insights, meeting and calling).
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