Senior Account Manager, FSI & Communications, Financial Services and Communication Team

Full Job Description

As Senior Account Manager at AWS, you will drive growth and adoption of AWS services among top banks and large enterprise customers in Indonesia.

You'll build strong relationships with C-level executives and technical leaders, understand their business objectives, and provide tailored cloud solutions to address their unique challenges. Your expertise will help customers accelerate digital transformation, drive innovation, and achieve cost optimization. You'll work collaboratively with AWS teams, partners, and customers to develop and execute go-to-market strategies, identify new opportunities, and expand existing relationships.

With a deep understanding of the banking and enterprise landscape, you'll provide thought leadership, drive deal closure, and ensure exceptional customer satisfaction. If you're a motivated relationship-builder with a passion for cloud innovation, this role is a great fit

Key job responsibilities

• Build and maintain strong relationships with C-level executives and technical leaders at top bank and enterprise customers
• Understand customer business objectives, challenges, and cloud adoption goals - Develop tailored AWS solutions to address customer needs and drive business outcomes
• Drive growth and adoption of AWS services among assigned customers
• Collaborate with AWS teams (sales, solutions architecture, professional services) to execute customer deals and projects
• Identify new business opportunities and expand existing relationships
• Provide thought leadership and expertise on AWS services and cloud innovation
• Manage deal pipeline, forecast, and reporting
• Ensure exceptional customer satisfaction and success with AWS services
• Stay up-to-date on industry trends, market developments, and competitor activity in banking and enterprise sectors

About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 15+ years of experience in sales, account management, project management, or related roles in the tech industry
• Ability to navigate complex sales cycles and stakeholder management
• Bachelor's degree in a relevant field (business, computer science, engineering)
• AWS certification (e.g., AWS Certified Cloud Practitioner)

Preferred Qualifications

• Experience in banking, financial services, or enterprise sales
• Strong understanding of cloud computing, AWS services, and digital transformation trends
• Excellent communication, presentation, and relationship-building skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

15+ years of experience in sales, account management, project management, or related roles in the tech industry Ability to navigate complex sales cycles and stakeholder management Bachelor's degree in a relevant field (business, computer science, engineering) AWS certification (e.g., AWS Certified Cloud Practitioner)