Overview
Business Analyst maps customer journeys and gathers requirements for a financial-services client, aligning CRM and Martech platforms with business goals.
Full job description
About Octopus by RTG
Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.
Key Responsibilities
- Lead and support customer journey mapping exercises for a financial services client.
- Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
- Translate business needs into clear functional requirements and actionable insights.
- Work closely with CRM and Martech teams to align business objectives with technical capabilities.
- Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.
Requirements
Experience
- 5–7 years of solid, relevant experience as a Business Analyst.
Industry Knowledge
- Strong familiarity with the financial services industry.
Technical Exposure
- Hands-on experience working with CRM and Martech platforms.
Soft Skills
- Proactive, collaborative, and approachable.
- Strong stakeholder management and communication skills.
- Ability to work effectively in fast-paced, client-facing environments.
Tips for this job
Practical Job and Scholarship guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
Verification notes
Imported from freehire's public, keyless open-job API after the index reported the posting open. The upstream record supplied this canonical employer, ATS, or official public-board URL; repost-only sources and protected portal URLs are excluded. No login, CAPTCHA, private candidate data, or protected job-board session was accessed.
Job and Scholarship is the discovery and verification layer. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
robusta Careers (Workable) ↗Browse current Job and Scholarship listings from robusta Careers (Workable) →
