Senior Business Manager

Full Job Description

Senior Business Manager

Location: Moorgate London (Hybrid, home and office with occasional business travel as required)

Salary: £50,104 to £52,778 per annum, pro rata (plus ILW, if residing & working in London)

Hours: 35 per week flexible

Contract: Permanent

Could you lead the coordination of key business processes across the Chief Executive Officer (CEO) office, including executive governance, business planning, policy development, regulatory and charity reporting, risk oversight and continuous improvement activities?

Could you ensures high-quality decision making, effective follow-through on priorities and compliance with relevant governance and regulatory requirements?

What will a day in the life of a Senior Business Manager involve?

• Lead the coordination of CEO Office and Executive Leadership Team (ELT) governance processes, forward planning and meeting cycles.

• Drive a disciplined operating framework that supports effective leadership, prioritisation and decision-making.

• Prepare and coordinate high-quality reports, presentations, briefings and Board papers for senior leadership forums and ensure actions and decisions arising from ELT, Board and governance meetings are tracked and delivered. Anticipate and escalate significant strategic, operational or reputational issues, providing analysis and recommendations to support resolution.

• Support the delivery of organisational priorities by coordinating strategic initiatives, projects and cross-functional activities.

• Provide charity governance, policy and regulatory advice to senior leaders and trustees.

• Support the Chief Executive's risk management agenda and provide oversight of risks managed through the CEO Office.

To be a successful Senior Business Manager, what will you need?

• Significant experience supporting senior leaders or leadership teams within a complex organisation, along with strong stakeholder management, influencing and relationship-building skills.

• Strong understanding of governance, regulatory compliance, risk management and organisational accountability.

• Proven ability to lead complex projects, programmes and business improvement initiatives across multiple stakeholders.

• Excellent analytical, problem-solving and decision-making skills, with the ability to interpret complex information and provide clear recommendations.

• Exceptional written and verbal communication skills, including drafting reports, Board papers and executive briefings.

• Ability to work autonomously, manage competing priorities and handle sensitive and confidential information with discretion.

• Knowledge of charity governance and Charity Commission requirements. (desirable)

• Experience of policy development, regulatory reporting or serious incident management. (desirable)

Interested? The closing date for applications is 23.59hrs on Monday 2nd November 2026 with interviews to follow.

In return for your commitment and expertise, you’ll get:

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.

• Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.

• Pension Scheme: Up to 6% contributory pension.

• Recognition Platform: Managers can reward great work with retail vouchers.

• Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.

• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.

• Learning & Development: A range of career and learning opportunities.

• Will Writing Service: Access to a free will writing service.

• Death in Service: A tax-free lump sum paid to your beneficiary in the event of your death.

• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders

Qualifications And Requirements

• General Skills - PROBLEM SOLVING, Retail Skills - Retail, General Skills - Leadership Skills, General Skills - Organisational Skills, General Skills - STRONG COMMUNICATION SKILLS, General Skills - Listening, General Skills - Prioritisation, General Skills - Stakeholder Management, General Skills - Analysis, General Skills - Decision Making, General Skills - Flexibility, RSRFL Skills - Wellbeing, General Skills - Influence, General Skills - Development, General Skills - Reporting, General Skills - Planning, General Skills - CONFIDENT, General Skills - Analytical, General Skills - Coordination, General Skills - Compliance, General Skills - Risk Management, General Skills - Strategic, Comms and Advocacy Skills - Sensitive, General Skills - Accountability, Comms and Advocacy Skills - Policy, General Skills - Business Processes, General Skills - Charity, General Skills - Advice, Fundraising Skills - Event, General Skills - GOVERNANCE

• General Skills - PROBLEM SOLVING, Retail Skills - Retail, General Skills - Leadership Skills, General Skills - Organisational Skills, General Skills - STRONG COMMUNICATION SKILLS, General Skills - Listening, General Skills - Prioritisation, General Skills - Stakeholder Management, General Skills - Analysis, General Skills - Decision Making, General Skills - Flexibility, RSRFL Skills - Wellbeing, General Skills - Influence, General Skills - Development, General Skills - Reporting, General Skills - Planning, General Skills - CONFIDENT, General Skills - Analytical, General Skills - Coordination, General Skills - Compliance, General Skills - Risk Management, General Skills - Strategic, Comms and Advocacy Skills - Sensitive, General Skills - Accountability, Comms and Advocacy Skills - Policy, General Skills - Business Processes, General Skills - Charity, General Skills - Advice, Fundraising Skills - Event, General Skills - GOVERNANCE