Senior Director, Enterprise Applications

Role Overview Pivot Energy is seeking a Senior Director, Enterprise Applications to build and run the team responsible for our core business systems. This team's initial focus is Salesforce, with scope expanding to Procore, Sage Intacct, ArcGIS, and AlsoEnergy as the function matures. The role owns the roadmap that connects business needs across Strategy, Origination, Revenue Operations, Accounting, Development, and Operations to the capabilities we build and maintain in these three systems. This is a working leadership role. You will manage a team that expands as the remit of applications increases, while personally owning stakeholder relationships, prioritization, and the transition of work currently held by external contractors into a durable in-house capability. You are the primary point of accountability for whether our core systems serve the way Pivot operates, not just whether tickets get closed.

Own the roadmap and prioritization model across Salesforce, Procore, Sage Intacct, ArcGIS, and AlsoEnergy translating business needs into a sequenced, resourced delivery plan Build and lead the platform team, accountable for capability delivery across all three systems Serve as the primary business stakeholder liaison: run intake, gather and prioritize requirements, and communicate tradeoffs in business terms Partner directly with the VP, Technology &Data on major design decisions; ensure platform standards, governance, and technical debt are actively managed rather than left to accumulate Own the transition plan as work shifts from external contractors to the in-house team, including knowledge transfer and vendor wind-down Define and track team-level KPIs and SLAs for platform reliability, request throughput, and delivery quality Lead the sequencing of platform expansion from Salesforce into Procore and Intacct, coordinating with each system's business owner Manage hiring, onboarding, coaching, and performance for the platform team Report roadmap progress and platform health to the VP, Technology &Data and relevant business stakeholders Other special projects and/or duties as assigned

12+ years in enterprise business systems or applications roles, including 6+ years leading a team Direct experience owning or leading a Salesforce program Proven ability to translate ambiguous business requirements into a sequenced, resourced roadmap Experience managing vendor or contractor relationships, including transitioning work in-house Strong stakeholder management and communication skills across technical and non-technical audiences People management experience: hiring, coaching, and performance management

Experience with at least one additional enterprise system beyond Salesforce (ERP, financial systems, or project management platforms), or a demonstrated ability to ramp quickly on new platforms Direct experience with Procore and/or Sage Intacct Salesforce Administrator or Application Architect certification Experience standing up or scaling a business systems/platform team from a small or informal base Experience in construction, energy, or another asset-intensive industry Agile/Scrum or other structured delivery methodology experience