Overview
Design, implement, and support networks, servers, storage, telephony, and cloud infrastructure (AWS, Azure). Lead projects for infrastructure upgrades, migrations (on-premise to cloud), and international expansion. Serve as technical lead and escalation point, mentoring junior staff. Manage vendors for hardware, software, and services. Ensure security, compliance (SOX), and documentation standards are met.
Full job description
Main Responsibilities
- Design, implement, and support networks, servers, storage, telephony, and cloud infrastructure (AWS, Azure).
- Lead projects for infrastructure upgrades, migrations (on-premise to cloud), and international expansion.
- Serve as technical lead and escalation point, mentoring junior staff.
- Manage vendors for hardware, software, and services.
- Ensure security, compliance (SOX), and documentation standards are met.
Qualifications And Requirements
Personal Qualities
- A self-sufficient, motivated professional who thrives in a fast-paced, high-growth environment.
- Service-oriented with a customer-first mindset.
- Strong communicator who can translate technical detail into business value.
- Flexible, with the ability to adapt to after-hours project work.
- Experienced in working within global 24x7 operations and regulated environments (SOX).
- A natural mentor, eager to guide less experienced team members.
- Bonus: background in healthcare, life sciences, pharma, or biotech.
Technical Expertise
- 8+ years of hands-on engineering experience with enterprise networks, servers, and storage systems.
- Proven expertise with VMware (ESXi, vSphere, vCenter).
- Strong skills in firewalls, switches, wireless infrastructure (physical and virtual).
- Deep knowledge of Microsoft Server OS & Active Directory.
- Solid experience with cloud computing and storage (AWS and Azure).
- Experience delivering disaster recovery and business continuity solutions.
- Proficiency with Microsoft 365 collaboration suite (Teams, SharePoint, OneDrive, Exchange Online).
- Scripting skills to automate and optimize infrastructure management.
- Familiarity with patch management, monitoring tools, and ITIL frameworks.
- Linux knowledge is a plus.
Education & Certifications
- Degree in Information Systems or a related field (AA minimum) – or equivalent hands-on experience.
- Certifications preferred:
- Cisco (CCNA/CCNP)
- Microsoft O365
- Windows Server
- Networking certifications
Requirements & qualifications
Personal Qualities
- A self-sufficient, motivated professional who thrives in a fast-paced, high-growth environment.
- Service-oriented with a customer-first mindset.
- Strong communicator who can translate technical detail into business value.
- Flexible, with the ability to adapt to after-hours project work.
- Experienced in working within global 24x7 operations and regulated environments (SOX).
- A natural mentor, eager to guide less experienced team members.
- Bonus: background in healthcare, life sciences, pharma, or biotech.
Technical Expertise
- 8+ years of hands-on engineering experience with enterprise networks, servers, and storage systems.
- Proven expertise with VMware (ESXi, vSphere, vCenter).
- Strong skills in firewalls, switches, wireless infrastructure (physical and virtual).
- Deep knowledge of Microsoft Server OS & Active Directory.
- Solid experience with cloud computing and storage (AWS and Azure).
- Experience delivering disaster recovery and business continuity solutions.
- Proficiency with Microsoft 365 collaboration suite (Teams, SharePoint, OneDrive, Exchange Online).
- Scripting skills to automate and optimize infrastructure management.
- Familiarity with patch management, monitoring tools, and ITIL frameworks.
- Linux knowledge is a plus.
Education & Certifications
- Degree in Information Systems or a related field (AA minimum) – or equivalent hands-on experience.
- Certifications preferred:
- Cisco (CCNA/CCNP)
- Microsoft O365
- Windows Server
- Networking certifications
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