Senior Product Designer

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Product Designer based in the United States. Join a collaborative, remote-first product team transforming how small and medium-sized businesses manage complex operational workflows through intuitive, industry-specific software. As a Senior Product Designer, you will shape the evolution of a growing SaaS platform, moving beyond traditional software experiences toward intelligent, AI-powered products that anticipate user needs and take action on their behalf. You will work closely with product managers, engineers, and fellow designers to turn complex challenges into elegant, accessible, and impactful solutions. By combining strong UX fundamentals with hands-on AI experimentation, you will accelerate prototyping, validate ideas, and help bring innovative experiences to market. You will also contribute to the evolution of design systems and practices, ensuring consistency across multiple products and platforms. This is an opportunity to influence product strategy, champion customer needs, and help define how modern product design creates measurable business value.

Own the end-to-end design process: Lead product design initiatives from problem discovery and definition through prototyping, validation, implementation, and launch, partnering closely with product managers, engineers, and other designers. Simplify complex workflows: Create intuitive, high-impact user experiences that make sophisticated operational processes accessible to field teams, office staff, and their customers. Design AI-powered experiences: Develop agentic product interactions that allow users to communicate their needs and delegate tasks to intelligent software, ensuring appropriate transparency, user control, and confirmation throughout the experience. Leverage AI in the design workflow: Use AI-assisted tools to explore concepts, build prototypes, test solutions, and accelerate delivery while critically evaluating AI-generated outputs and maintaining high standards of quality. Collaborate with engineering teams: Understand technical systems, discuss implementation trade-offs, and develop working prototypes that help validate concepts and bridge the gap between design and development. Champion customer needs: Engage directly with customers through interviews, calls, and on-site meetings to understand their challenges, gather feedback, and translate insights into practical product improvements. Strengthen design systems and operations: Contribute to reusable component libraries, design standards, accessibility practices, and design operations that support consistent experiences across multiple products and brands. Improve team effectiveness: Participate in design critiques, share AI workflows and best practices, and help establish processes that raise the quality, speed, and consistency of design delivery. Connect design to business outcomes: Balance visual quality, usability, and strategic business requirements to deliver products that improve customer satisfaction, operational efficiency, and measurable results. Requirements Professional experience: At least 4 years of product design experience within a SaaS company, with a demonstrated track record of taking products or features from concept to successful release. UX and interaction design: Strong foundations in user research, user flows, interaction design, information architecture, and simplifying complex workflows. AI proficiency: Hands-on experience using AI tools such as Claude and Cursor in practical design or development workflows, with the ability to assess their strengths, limitations, and outputs critically. Technical understanding: Comfort working with technical systems, understanding how software components interact, evaluating implementation trade-offs, and building functional prototypes. Portfolio: A portfolio demonstrating thoughtful, outcome-driven product design across multiple user journeys, supported by strong visual design and UI execution. Design tools: Proficiency in Figma and confidence working with component libraries and reusable design patterns. Communication and collaboration: Excellent communication, storytelling, and presentation skills, with the ability to explain design decisions, incorporate feedback, and work effectively with cross-functional teams. Customer empathy and problem-solving: Strong curiosity, analytical thinking, and a user-centered mindset, combined with the ability to connect customer needs to business objectives. Preferred qualifications: Experience designing AI-powered products or agentic experiences, contributing to or building design systems, and improving team quality through structured critique, design processes, or operational improvements. Work authorization: Candidates must already be legally authorized to work in the United States or Canada without requiring employer-sponsored work authorization. Benefits Competitive compensation: Annual salary range of USD $140,000–$190,000 for US-based candidates. Remote flexibility: Work remotely while collaborating with a supportive, distributed product team. Comprehensive healthcare: Medical, dental, and vision coverage with multiple plan options, along with additional benefits such as health savings accounts (HSA), flexible spending accounts (FSA), disability insurance, and life insurance. Retirement planning: 401(k) matching to help support your long-term financial goals. Paid time off: Unlimited paid time off, paid company holidays, and a company-wide winter break from December 24 through January 1. Professional development: Personalized career development conversations and support for learning tools, courses, and resources. Collaborative culture: Join a team that values transparency, accountability, continuous improvement, creative problem-solving, and having fun while delivering meaningful results. Career growth: Help shape an evolving design practice and contribute to the development of AI-powered products with significant opportunities for innovation and impact. Inclusive workplace: Work in an environment committed to equal employment opportunities, accessibility, and respect for diverse backgrounds and perspectives.