Senior Product Manager

Full Job Description

Identify unmet and unarticulated customer needs through direct engagement, quantitative and qualitative analysis, market research, competitive analysis, and partner feedback. Use data and responsible AI-enabled methods to analyze customer feedback, identify product opportunities, and inform product scenarios and investment priorities. Translate business goals, customer and partner requirements, market signals, and technical opportunities into product principles, requirements, and prioritized investments. Frame strategic choices, tradeoffs, and recommendations for leadership with clear assumptions, decision criteria, expected outcomes, and lifecycle costs. Own an integrated, multi-release product roadmap that connects strategic themes to capabilities, dependencies, releases, milestones, decision points, and measurable outcomes. Create a transparent prioritization process that balances foundational platform work, security and compliance, customer commitments, partner requirements, reliability, product quality, and innovation. Partner with engineering, design, and program leaders to define product experiences, connect design decisions to the product vision, and improve the sequencing, readiness, and execution of roadmap investments. Lead scenario walkthroughs, early-adopter validation, and reference-configuration exercises to identify system friction, integration gaps, and contingencies before broad adoption. Represent MDEP requirements and scenarios in cross-company planning, architecture, and roadmap discussions, clarifying shared ownership, integration boundaries, service dependencies, and experience expectations. Identify cross-team dependencies, gaps, and risks early and drive decisions and mitigation plans before they affect commitments, delivery, or customer outcomes. Develop a deep understanding of customer, OEM, ODM, developer, independent software vendor, and solution-provider scenarios through direct engagement and collaboration with field and partner teams. Partner with Product Marketing, Business Planning, and go-to-market teams to connect product capabilities with release criteria, positioning, value proposition, packaging, monetization, adoption, usage, and retention plans. Define success criteria and incorporate product health, security, quality, adoption, partner readiness, customer satisfaction, business impact, and delivery performance into product decisions. Provide product leadership throughout the lifecycle, including product definition, development, release, adoption, maintenance, upgrades, and end-of-life planning. Communicate strategy, roadmap, priorities, decisions, and changes clearly to executive, technical, business, customer, and partner audiences. Lead through influence, resolve competing priorities, and establish operating mechanisms that create clarity and shared accountability across a complex matrixed organization. Bachelor's Degree AND 5+ years experience in product/service/program management or software development. OR equivalent experience. Product management experience defining product strategy, requirements, and multi-release roadmaps for a platform, service, operating system, device ecosystem, or similarly complex technical product. Demonstrated ability to translate customer and business needs into product priorities, tradeoffs, release criteria, and measurable outcomes. Experience working across engineering, design, business planning, marketing, field, support, and partner organizations. Solid technical judgment and the ability to engage credibly in architecture, platform integration, security, reliability, quality, and service-dependency discussions. Experience using customer research, market analysis, competitive insights, product telemetry, and business data to guide product decisions. Experience with device platforms, Android-based ecosystems, enterprise device management, identity, security, cloud services, or partner-led hardware and software solutions. Experience taking a product, feature, or experience from definition through launch and adoption. Experience improving product and business metrics for a product in market, including adoption, usage, customer satisfaction, retention, or revenue. Experience identifying opportunities that differentiate a product or disrupt an established market. Experience working directly with OEMs, ODMs, independent software vendors, developers, or enterprise customers. Experience with product commercialization, positioning, packaging, licensing, monetization, and go-to-market planning. Experience applying AI-enabled analysis or product capabilities while meeting security, privacy, and responsible AI requirements. Ability to operate effectively in ambiguity, manage competing priorities, and make progress when information or ownership is incomplete.

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