Job
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EmploymentFull-time
Work modeRemote / location-flexible
Overview
ABOUT THE ROLE
Full job description
ABOUT THE ROLE Join a product team building a financial platform for small businesses. You will lead customer-facing experiences across onboarding, business workflows, integrations, and AI, helping customers manage everyday financial work more easily. WHAT YOU'LL DO
- Own the roadmap for customer-facing AI features, applying automation and LLM-driven workflows to customer needs while balancing usefulness, accuracy, privacy, and risk.
- Improve the customer journey from signup through activation and ongoing engagement.
- Build business tools for invoicing, workflow automation, reminders, reconciliation, and other daily financial operations.
- Set strategy for partner integrations and APIs across accounting, payments, payroll, and business software.
- Run experiments across onboarding, activation, adoption, and retention, using metrics to guide decisions and scale successful improvements.
- Partner with Engineering, Design, Data, Risk, Compliance, and go-to-market teams to deliver products. WHAT WE'RE LOOKING FOR
- 5 or more years of product management experience, ideally in fintech, small-business financial products, or another data-driven product environment.
- Familiarity with modern discovery channels, including SEO, AEO and LLM-driven search, organic, affiliate, and content.
- A bachelor's degree; an advanced degree or relevant analytical or technical background is preferred.
- Experience using experimentation and metrics to inform product decisions, and comfort collaborating across disciplines. COMPENSATION & BENEFITS Base salary: $160,000 to $200,000 annually. Visa sponsorship is not available. LOCATION Hybrid in New York City, with 2 to 3 days onsite each week.
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