Overview
Own and deliver complex features or subsystems within Copilot Search and BizChat, from design through production and iteration. Design, implement, and operate high scale backend services that power search, retrieval, grounding, and answer generation. Drive engineering quality across correctness, performance, reliability, security, and compliance. Partner closely with PM and Applied Science to translate customer and scenario needs into robust technical solutions. Lead execution across ambiguous problem spaces, decomposing work into milestones and driving delivery predictably. Diagnose and resolve live site issues, production regressions, and quality gaps using telemetry and data. Mentor and unblock other engineers, review designs and code, and model solid engineering practices. Collaborate across organizations (Teams, Outlook, M365, platform teams) to deliver integrated, end-to-end experi
Full job description
Full Job Description
Own and deliver complex features or subsystems within Copilot Search and BizChat, from design through production and iteration. Design, implement, and operate high scale backend services that power search, retrieval, grounding, and answer generation. Drive engineering quality across correctness, performance, reliability, security, and compliance. Partner closely with PM and Applied Science to translate customer and scenario needs into robust technical solutions. Lead execution across ambiguous problem spaces, decomposing work into milestones and driving delivery predictably. Diagnose and resolve live site issues, production regressions, and quality gaps using telemetry and data. Mentor and unblock other engineers, review designs and code, and model solid engineering practices. Collaborate across organizations (Teams, Outlook, M365, platform teams) to deliver integrated, end-to-end experiences. Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python. OR equivalent experience. Bachelor's degree in Computer Science, Engineering, or equivalent practical experience. 6+ years of professional software engineering experience building and shipping production systems. Solid experience with distributed systems, backend services, or large-scale platforms. Proficiency in one or more of C++, C#, Java, or similar system level languages. Proven ability to design, implement, test, and operate production services. Experience working with data, telemetry, and live site diagnostics to drive quality. Experience in search, retrieval, ranking, recommendation systems, or AI powered applications. Familiarity with cloud platforms (Azure), service reliability, and operational best practices. Experience working in cross org, multiteam environments. Prior exposure to Copilot style scenarios, grounding, citations, or answer quality problems. Demonstrated mentoring or technical leadership within a team.
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