Service Booking Administrator - Radiology

Full Job Description

Service Booking Administrator - Radiology Dunedin Hospital, Permanent full time role Salary band between $76,705- $79,925 per annum Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders. About the RoleThe Service Booking Administrator helps keep the Radiology Service running smoothly by providing fast, accurate, and flexible booking and administrative support.Tasks include but are not limited to:Ensure referrals for Radiology Service are receipted via Southern electronic systems, email, and mail, and processed daily within agreed timeframesCheck patient eligibility criteria, and seek further information if necessaryCheck booking forms for completeness, and ensure missing information is sourced from Southern electronic systems or clinical staff when necessaryLoad patients into the waitlist in the patient administration system, with procedure, admission, tests and/or treatment dates added if knownEnsure all relevant data is added as per departmental guidelinesMonitor Patient waitlists and ensure cases exceeding Health New Zealand guidelines or targets are escalated to clinicians and managementPatient information is protected and maintained in compliance with the Health Information Privacy Code under the Privacy Act. About the Team/Service/ LocationHealth New Zealand - Te Whatu Ora - Southern has the largest geographical coverage of all the New Zealand regions, providing services to 350,000 people in diverse communities. We take pride in all the services we provide, and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like-minded people to help us continue providing for our community. About youThe successful candidate will be a highly motivated and organised person with a strong ability to prioritise competing demands in an efficient manner.You will have a friendly and welcoming nature and be comfortable interacting with patients both in person and on the phone. As an experienced administrator you will also be skilled at juggling multiple priorities and able to remain calm under pressure.Our ideal candidate will have:At least two years previous experience in a busy administration roleBe a touch typist with a typing speed above 65 words per minuteHigh degree of knowledge and use of Microsoft Office suite, particularly Word, Excel and OutlookExcellent word processing and data entry skills, with a strong eye for detailFlexible approach with the ability to successfully prioritise your workloadRespectful nature handling confidential, often sensitive information in a professional manner Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities. How to ApplyTo apply please click apply now. All applications must be submitted through our online careers' portal by 12 November 2026. If you have any questions about the role, please contact Mikayla Hamilton mikayla.hamilton@tewhatuora.govt.nzWe will review applications as received and may proceed with the recruitment process, before the closing date of this advert.