Software Development Manager, Ring Video Platform

Full Job Description

The Ring Video Platform Team innovates in the video streaming space for Ring cameras. We are passionate about helping customers see what matters at home, whenever they need to. Every day, millions of Ring devices stream, record and process video through services we build and operate. At that scale we hold ourselves to a high bar for reliability, latency, video quality and privacy.

We're looking for a technically deep Software Development Manager to lead one of our video platform teams. This role suits someone who enjoys the engineering as much as the people side. You'll stay close to the architecture, be comfortable reasoning about protocols, performance and failure modes, and be someone your engineers trust as a technical voice in the room. There's real room to innovate: real-time video at this scale raises hard problems, and many of them have no off-the-shelf answer.

We're also changing how we build software. AI is becoming part of every stage of our development lifecycle, from design and coding through review, testing and operations. You'll help shape what that looks like in practice. That means working out where AI genuinely makes engineers more effective, building it into the team's daily workflow, and using it to raise the quality bar as well as the pace.

Key job responsibilities

• Set the technical direction for your team's charter and own its roadmap, balancing new customer experiences with long-term platform health.
• Lead deep dives into architecture, performance and reliability, and make and explain design trade-offs.
• Look for opportunities to innovate: prototype new approaches, challenge assumptions, and turn promising ideas into production systems.
• Shape how your team uses AI across the software lifecycle, focusing on outcomes rather than tools for their own sake.
• Hire, coach and develop software engineers. Build a culture of ownership, curiosity and high standards.
• Work across device, cloud and app teams to deliver launches that span the organization.
• Communicate clearly with senior leadership through written narratives, well-chosen metrics and data-driven decisions.

About the team The Ring Video Platform organization, based in Cambridge/London, builds and operates the cloud services that power Ring video, from the moment a camera starts streaming to when a customer watches it on their phone. We're a collaborative group of teams with deep expertise in video streaming and distributed systems. We invest heavily in how we build, including how we use AI to do it, and we care about spreading that expertise across the organization.

Basic Qualifications

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience in engineering team management
• Experience in engineering
• Experience in leading the definition and development of multi tier web services
• Experience working directly within engineering teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience partnering with product and program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

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Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience in engineering team management Experience in engineering Experience in leading the definition and development of multi tier web services Experience working directly within engineering teams Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Experience partnering with product and program management teams