Specialist, Last Mile S&OP, Last Mile S&OP

Full Job Description

Are you interested in creating the future of Amazon Logistics (AMZL)? What would you do to take one of the best customer service organizations in the world to the next level? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify?

Amazon Logistics Japan is looking to hire an experienced specialist to lead the execution of Sales & Operations Planning (S&OP) that impact the direction of the whole JP network. You will also be coordinating the continuous improvement and operational excellence projects in Japan to deliver a world class customer experience. Your true hands-on approach, operational inclination, analytical skills, and the ability to build and leverage relationships across a wide stakeholder group will enable you to generate creative solutions to industry level strategic problems.

Operating with significant autonomy and discretion, you will drive the development of solutions to some of the company's most challenging business issues and help scale the network rapidly and safely with your strategy. You must be curious, and willing to try, to learn and to collaborate with an amazing team.

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

More Information (Japanese Only) ・Department: Last Mile(AMZL) ・Job:Business Planning ・Location:Tokyo Office

Key job responsibilities

• Lead initiatives to improve forecast accuracy, identify key drivers of forecast error, and implement sustainable improvements to planning processes.

• Analyze planning performance and clearly articulate key gaps, root causes, and business impacts to senior leaders, enabling data-driven decisions.

• Actively manage the growth of the network and standardize processes

• Clearly communicate dependencies and manage/track expectations

• Own data quality and governance, drive standardization and unification of data sources, and establish reliable datasets for planning and reporting.

• Lead cross-functional projects from planning through execution, align stakeholders, manage timelines and dependencies, and deliver measurable business outcomes.

Basic Qualifications

• 3+ years of program or project management experience
• Bachelor's degree or equivalent
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Knowledge of SQL
• Speak, write, and read fluently in English

Preferred Qualifications

• 2+ years of supply chain experience
• Excited about working in a diverse group and contributing to an inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

3+ years of program or project management experience Bachelor's degree or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Knowledge of SQL Speak, write, and read fluently in English