Sr. Monetization Strategy & Pricing Manager (US)

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Support pricing & packaging initiatives: Contribute to the development of and execute on pricing and packaging strategies that align with product positioning, customer needs, and business goals. Own select pricing projects and support the Director in broader strategic initiatives. Assist in monetization of new products: Partner with cross-functionally to support the monetization and go-to-market strategy for new product offerings and feature launches. Conduct market & customer research: Perform customer analysis and usage segmentation, and leverage market research to inform pricing recommendations and identify market opportunities. Build financial models & run analyses: Leverage AI tools to develop pricing models, assess pricing performance, and run scenario and margin analyses to evaluate trade-offs and recommend pricing and packaging improvements. Leverage AI to perform quantitative and qualitative research, and optimize discounting frameworks and packaging options. Translate insights into actionable recommendations for pricing and monetization. Monitor key metrics: Leverage AI to create and track key pricing and monetization KPIs (e.g., ASP, ARPU, discount rates, price realization, attach rates, margin impact) and prepare reports and dashboards to support business reviews. Collaborate cross-functionally: Work with Product, Marketing, Sales, RevOps, and Finance to ensure pricing strategies are understood, adopted, and operationalized successfully across the organization. Enable sales & customer teams: Partner with Sales Enablement and Customer Success to create tools, documentation, and training that help teams effectively position and sell based on value. Provide hands-on support for complex or high-impact deals, ensuring pricing configurations maximize customer success and business objectives.

Bachelor’s degree in Business, Finance, Economics, Marketing, or a related field. 3+ years of experience in pricing strategy, business analysis, product operations, or management consulting, preferably within a SaaS or enterprise software company Familiarity with B2B SaaS and AI pricing models, value-based pricing, and monetization principles. Understanding of enterprise sales cycles, customer value drivers, and product commercialization. Strong quantitative and problem-solving skills with the ability to manipulate and interpret large data sets. Experience with financial modeling, pricing analysis, and market research. Ability to connect insights to actionable recommendations and business outcomes. Communication & Collaboration Effective communicator, able to present findings clearly and tailor messaging to different stakeholders. Comfortable working cross-functionally and building relationships across teams. Able to influence decisions through data, logic, and a customer-focused perspective. Organizational & Execution Skills Highly organized, detail-oriented, and capable of managing multiple projects in a fast-paced environment. Demonstrated ability to follow through on tasks, manage competing priorities, and adapt to evolving needs.

MBA or advanced degree is a plus Healthcare or Post-Acute Tech Experience