Overview
Join the Books org and lead product development for our Payment and Purchase Experience charter. We are looking for a Sr. Product Manager - Technical to help create the most trusted and delightful end-to-end purchase and payments CX for Books customers world-wide. You will develop the strategy and vision for this charter and collaborate with an engineering team to oversee the development of related products and features. Key job responsibilities The ideal candidate is highly analytical, demonstrates strong judgment, can work effectively across a matrix organization, and has a proven history of creating delightful customer experiences and delivering results. Experience in the payments and ordering space is a plus. A day in the life • Product Vision and Ownership: End-to-end accountability; leads strategy, value proposition, game-changing ideas, evolution. Focuses on customer delight. Ensu
Full job description
Full Job Description
Join the Books org and lead product development for our Payment and Purchase Experience charter. We are looking for a Sr. Product Manager - Technical to help create the most trusted and delightful end-to-end purchase and payments CX for Books customers world-wide. You will develop the strategy and vision for this charter and collaborate with an engineering team to oversee the development of related products and features.
Key job responsibilities The ideal candidate is highly analytical, demonstrates strong judgment, can work effectively across a matrix organization, and has a proven history of creating delightful customer experiences and delivering results. Experience in the payments and ordering space is a plus.
A day in the life • Product Vision and Ownership: End-to-end accountability; leads strategy, value proposition, game-changing ideas, evolution. Focuses on customer delight. Ensures we're focused on the right metrics for the business. • Customer: What problem are we solving? How can we add more value for customers? Where can we invent? • Product Development/Roadmap: Defines functional, user experience, legal and other business requirements. Manages feature prioritization; helps engineering, operations, and creative make the right CX trade-offs. • Compliance headwinds: Adeptly navigates urgent compliance requirements, defines goals, and brings them to fruition through collaboration with tech, legal, and local partners.
About the team The mission of the Books Customer Value org is to maximize customers’ return on money, time, and energy spent acquiring Books and empower them to read more. We do so by obsessing over value to ensure sharp pricing, making acquiring a book seamless and secure, and providing tools to build a reading habit.
Basic Qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred Qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Requirements & qualifications
Bachelor's degree Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Tips for this job
Practical JobOpportunity guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
JobOpportunity.info helps you discover and organize source listings. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
Apply through JobOpportunity →Browse current JobOpportunity listings from Amazon Com Opportunities →
