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Strategic Account Manager

We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase...

Job Full source details
Agility Nairobi, Nairobi County, Kenya Source published Jul 28, 2022 Verified 1 hour ago
✓ 92% verification score · Source: Agility Careers · Always confirm final requirements on the original source.
Complete source information imported The available role or programme description, requirements, benefits and source facts were imported from the public official endpoint and formatted for reading.
EmploymentFull Time
CountryKenya
DepartmentAgility Kenya
Job functionSales
IndustryLogistics and Supply Chain

Overview

We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets. Responsibilities Manage our key accounts portfolio Achieve assigned strategic account objectives Establish strong, long-term client relationships Communicate with major clients on a regular basis and respond to specific queries Suggest solutions and innovative ideas to meet client needs Handle complaints and problems in a timely and effective manner Act as the

Full job description

Full Job Description

We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.

Responsibilities

  • Manage our key accounts portfolio
  • Achieve assigned strategic account objectives
  • Establish strong, long-term client relationships
  • Communicate with major clients on a regular basis and respond to specific queries
  • Suggest solutions and innovative ideas to meet client needs
  • Handle complaints and problems in a timely and effective manner
  • Act as the liaison between key customers and internal teams
  • Identify and approach new potential strategic customers

Requirements

  • O-Level

  • Degree in Sales and Marketing or Business Administration management

  • Minimum of +7 years’ experience

  • Proven work experience as a Strategic account manager or Key account manager

  • Solid sales experience in B2B environment

  • Hands on experience with CRM software and Account management systems

  • Understanding of sales performance metrics

  • An ability to address customer requests in a timely manner

  • Excellent communication and interpersonal skills with an aptitude for building strong client relationships

  • Strong negotiation skills with a problem-solving attitude

  • BSc degree in Sales, Business Administration or relevant field

Benefits

  • Private Health Insurance
  • Training & Development

Qualifications And Requirements

Mid-Senior level

Requirements & qualifications

Mid-Senior level

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