Technical Advisor, Monitoring, Evaluation and Learning (MEL)

Full Job Description

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program Overview

The Government of Rwanda (GoR) strives to achieve Universal Health Coverage (UHC) by enabling equitable access to quality health services for the population as outlined in the Fourth Health Sector Strategic Plan (HSSP IV). This commitment has been made against a backdrop of rising health care costs and uncertainty around the future availability of donor funding and calls for improved health sector sustainability. Acknowledging this, the Government aims to employ effective, equitable, efficient, and sustainable health care financing and systems strengthening, emphasizing primary health care as the cornerstone of a strong and sustainable health system.

CHAI Rwanda’s Health System Strengthening (HSS) programs work on a day-to-day basis with Government leadership in the Ministry of Health (MoH) and affiliated institutions. The goal of those programs is to support the Government to accelerate progress towards UHC by ensuring the sustainable delivery of quality, essential health services. This includes work to design and implement national Primary Health Care (PHC) reforms from health centre level down to community health, to increase health workforce availability, to prioritize and sustainably finance essential services, and to support improved management, financing, and delivery of quality primary health care.

Position Overview

CHAI currently seeks an experienced and highly analytical Technical Monitoring, Evaluation and Learning (MEL) Advisor to work with the Ministry of Health (MoH) National Health Intelligence Centre (NHIC) to lead the development, implementation, and continuous improvement of the MEL framework for AI and digital health initiatives. The Advisor will play a central role in tracking progress, evaluating outcomes, and documenting learnings across NHIC’s programs, including the AI Lab, ensuring that all interventions are guided by data-driven insights, meet quality standards, and generate evidence to inform strategic decision-making at the national level.

The role involves working closely with AI engineers, data scientists, and program leads to establish performance indicators, design evaluation methodologies, manage data collection systems, and synthesize findings for reporting and learning. The Advisor will also lead efforts to document success stories, challenges, and lessons learned, and will use MEL evidence to strengthen reports, project frameworks and critical NHIC publications — translating results into compelling narratives that demonstrate NHIC’s impact and support the Centre’s case for sustained and expanded investment.

They will be seconded to the NHIC and will report to the NHIC Data Science Lead and, in parallel, to the CHAI’s Associate Program Director, Health Systems Strengthening while collaborating with MoH departments, Rwanda Biomedical Centre (RBC), and implementing partners to align MEL activities with national health priorities and reporting systems. The ideal candidate is rigorous, analytical, and committed to accountability, learning, and continuous improvement, helping to translate data into actionable insights that advance Rwanda’s digital health and AI-driven transformation agenda.

Responsibilities

MEL Framework Development & Implementation

• Lead the design and operationalization of the NHIC/AI Lab MEL framework, ensuring alignment with MoH and national health monitoring systems.

• Develop key performance indicators (KPIs) for NHIC programs and AI projects, focusing on effectiveness, efficiency, and sustainability.

• Establish standardized data collection, management, and reporting systems across projects.

• Support development of dashboards and visualization tools for real-time performance tracking.

Data Collection, Management & Quality Assurance

• Coordinate data collection activities in collaboration with NHIC teams, MoH departments, and implementing partners.

• Ensure data accuracy, completeness, and consistency through regular verification and quality checks.

• Manage centralized data repositories for NHIC’s MEL activities.

• Support integration of MEL data with national digital health platforms (e.g., DHIS2, HMIS, eBuzima).

Evaluation & Learning

• Lead or coordinate internal and external evaluations of NHIC programs and AI Lab initiatives.

• Conduct trend analysis and assess progress toward strategic objectives.

• Document best practices, innovations, and key learnings to support continuous improvement.

• Facilitate after-action reviews, learning sessions, and knowledge-sharing events to promote adaptive management.

Reporting & Communication

• Develop periodic progress reports (monthly, quarterly, annual) for NHIC leadership and partners.

• Prepare summary briefs and presentations highlighting achievements, challenges, and lessons learned.

• Ensure that MEL findings are translated into actionable recommendations and inform decision-making.

• Support preparation of donor reports and project performance summaries.

Grant Writing & Resource Mobilization

• Contribute to the development of reports, concept notes, and critical NHIC documentation, ensuring they are grounded in MEL evidence and aligned with donor priorities.

• Draft results frameworks, theories of change, and MEL sections for NHIC and AI Lab program documentation, including indicators, targets, and evaluation plans.

• Use program data and documented learnings to build evidence-based cases for policy briefs and donor engagements.

• Prepare high-quality donor reports that meet grant compliance and reporting requirements, in collaboration with program teams.

• Maintain a repository of proposal materials, past performance summaries, and impact evidence for use in future documentation.

Capacity Building & Technical Support

• Build capacity of NHIC staff and partners in MEL concepts, data use, and results-based management.

• Mentor junior staff and interns in data collection, analysis, and reporting.

• Develop MEL training materials and standard operating procedures.

Coordination & Partnership Engagement

• Collaborate with MoH and partner organizations to ensure coherence of MEL activities.

• Represent NHIC in national MEL and digital health coordination forums.

• Support integration of NHIC MEL data into national health performance reviews.

• Perform any other work-related duties as assigned by the direct supervisor.

Qualifications

• Master’s degree in Public Health, Epidemiology, Statistics, Data Science, Health Informatics, or a related field.

• At least 5 years of progressive experience in monitoring, evaluation, and learning for health or digital health programs.

• Proven experience in developing MEL frameworks, indicators, and data collection tools.

• Demonstrated experience developing results frameworks and MEL plans for grant writing and donor/program reporting for health programs.

• Experience with health information systems and tools such as DHIS2, OpenMRS, KoboToolbox, or Power BI.

• Excellent working command of English is required.

• Familiarity with the requirements of major global health donors (e.g., Global Fund, USAID, World Bank) is an advantage.

Required Skills

• Strong analytical and quantitative skills, including proficiency in data visualization and statistical analysis.

• Excellent writing, reporting, and presentation skills.

• Demonstrated ability to work with multidisciplinary teams and coordinate across institutions.

• Strong commitment to evidence-based decision-making and accountability.

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