Workplace and People Operations Manager

ABOUT THE ROLE Own the day-to-day workplace and people operations for a growing AI customer service software team in Berlin. You will help create a smooth, welcoming employee experience while building practical processes and automations that support the team as it scales. WHAT YOU'LL DO

• Manage office operations, including supplies, equipment procurement, inventory, workspace organization, and productivity systems.
• Own the employee lifecycle from onboarding through offboarding, preparing hardware, access, and workspaces for new hires.
• Design and run culture initiatives and internal events that help keep the team connected.
• Build and implement workplace and people operations processes, improving them as the team grows.
• Use AI and no-code tools to automate recurring workflows and reduce manual work.
• Handle varied requests and provide hands-on support across workplace and people operations. WHAT WE'RE LOOKING FOR
• At least 2 years of experience in workplace operations, office operations, or people operations, ideally in a startup.
• Experience building and implementing processes for onboarding, offboarding, and office management.
• Hands-on experience managing office supplies, equipment procurement, and inventory.
• Experience owning the employee lifecycle and designing culture initiatives or internal events.
• Experience building automations for workplace or people operations workflows using AI, no-code tools, or automation platforms.
• Fluency in both English and German, strong organization and attention to detail, and a proactive approach to solving problems. COMPENSATION & BENEFITS Visa sponsorship is not available. LOCATION This is an on-site role based in Berlin, Germany.