Attentive (greenhouse) Opportunities

Full Job Description

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role

The People Insights Analyst will help turn talent data into action to help the People Team achieve our most important goals and improve the health of our organization. They will develop compelling data stories, partner across People Team functions, and help advance the team's shift toward AI-enabled ways of working. Due to the breadth of the responsibility and impact, it's essential that they are able to motivate, empathize with, and communicate effectively with stakeholders at every level of the organization.

The ideal candidate is self-motivated, collaborative, adept at navigating interpersonal relationships, and quantitatively and qualitatively analytical. They believe no task is too small if it's in service of the broader outcome. They thrive in ambiguity and act as a strong operator with a service mentality.

What You’ll Accomplish

• Analyze workforce composition, employee performance, compensation, and engagement data to make recommendations to the People Leadership Team; execute quickly on those recommendations

• Own the day-to-day administration of the HR analytics tool, including dashboard configuration, data hygiene, and user authorizations

• Execute existing cross-functional processes such as headcount planning, goal setting, and business metric tracking

• Continuously refine our data methodologies to ensure we are using the right metrics to tell clear, compelling stories

• Partner with Total Rewards, Recruiting, Talent Development, and other People Team functions on ad hoc data analysis projects

• Help lead the evolution of how the People team serves the organization with AI as a core enabler, building automated solutions that improve velocity and impact

• Identify gaps in current analyses-supported processes, propose and develop scalable solutions

• Coordinate with multiple stakeholders to ensure timely execution of projects

Your Expertise

• At least 4 years experience in management consulting (preferred) or people analytics in a high-growth environment

• Previous experience managing simultaneous complex projects with many stakeholders

• Strong quantitative and qualitative skills

• Proven ability to operate effectively in a fast-paced and ambiguous environment with high emotional intelligence

• Openness and responsiveness to feedback and suggestions

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $100,000 - $125,000 annually + equity + benefits

• Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.