Overview
Work directly with sellers/vendors & internal teams for Catalog correction, report sharing, new launch preparations, deal support. Key job responsibilities · Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc. · Handle various types of cases related to inbounding, product issues and customer complaints · Provide required inputs to seller to manage customer feedback · Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging. · Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience · Document processes & regularly update existing SOPs · Review & suggest SOP changes required if any to the team basis input from Category managers · Handle
Full job description
Full Job Description
Work directly with sellers/vendors & internal teams for Catalog correction, report sharing, new launch preparations, deal support.
Key job responsibilities · Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc. · Handle various types of cases related to inbounding, product issues and customer complaints · Provide required inputs to seller to manage customer feedback · Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging. · Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience · Document processes & regularly update existing SOPs · Review & suggest SOP changes required if any to the team basis input from Category managers · Handle various sets of daily, weekly and monthly business reports · Onboard new processes if required as per the business needs
Basic Qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
- Speak, write, and read fluently in English
Preferred Qualifications
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Requirements & qualifications
Bachelor's degree Experience with Microsoft Office products and applications Speak, write, and read fluently in English
Tips for this job
Practical JobOpportunity guidance. These tips do not replace official rules or create new eligibility requirements.
- Tailor the CV and application to the responsibilities and required skills stated on the official employer page.
- Use concrete evidence of relevant work, projects and measurable results rather than generic claims.
- Confirm location, work authorization, remote restrictions and sponsorship terms before applying.
- Apply through the original employer or official recruitment destination shown on this page.
JobOpportunity.info helps you discover and organize source listings. Confirm eligibility, dates, salary/funding and application instructions on the original source before submitting anything.
Apply through JobOpportunity →Browse current JobOpportunity listings from Amazon Com Opportunities →
