Overview
Clinical Support Specialist at DUBIMED — Dubai, United Arab Emirates. **DUBIMED Medical Supplies Trading LLC** is looking for a dynamic and customer-focused **Clinical Support Specialist** to join our growing team in the UAE. If you are passionate about customer engagement, enjoy building long-term relationships with aesthetic clinics, and thrive in a collaborative environment, we'd love to hear from you. ### Key Responsibilities - Build and maintain strong relationships with aesthetic clinics across the UAE. - Support customers throughout their journey by coordinating with the Sales, Marketing, Training, and Service teams.
Full job description
DUBIMED Medical Supplies Trading LLC is looking for a dynamic and customer-focused Clinical Support Specialist to join our growing team in the UAE.
If you are passionate about customer engagement, enjoy building long-term relationships with aesthetic clinics, and thrive in a collaborative environment, we'd love to hear from you.
Key Responsibilities
- Build and maintain strong relationships with aesthetic clinics across the UAE.
- Support customers throughout their journey by coordinating with the Sales, Marketing, Training, and Service teams.
- Conduct regular clinic visits to ensure customer satisfaction and identify opportunities for continued engagement.
- Coordinate educational activities, product training, and clinic events.
- Follow up on customer requests and ensure timely support.
- Prepare regular activity reports and share customer feedback with internal teams.
Requirements
- Bachelor's degree in Business Administration, Marketing, Healthcare, Biomedical Sciences, Nursing, Pharmacy, or a related field.
- Previous experience in the medical aesthetics, healthcare, medical devices, or pharmaceutical industry is preferred.
- Excellent communication and relationship-building skills.
- Self-motivated with a proactive and customer-focused approach.
- Valid UAE driving licence.
- Willingness to travel across the UAE.
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