Source-listed Job

Operations Associate

ABOUT THE ROLE

Job Source description available
Clera San Francisco Source published Oct 8, 2026 Source retrieved Oct 8, 2026
Source: Clera (ashby) · A retrieval date records when our system last obtained the source record. It does not guarantee the vacancy is still open or that every detail has been independently checked.
Description from the source The source description is formatted below for discovery. The provider owns the original wording and may change its requirements or close applications.
EmploymentFull-time

Overview

ABOUT THE ROLE

Full job description

ABOUT THE ROLE This associate-level individual contributor role focuses on post-sales customer success at an AI-focused company working to improve how products are discovered by AI agents. You will help customers stay engaged, get ongoing support, and identify opportunities to improve their experience and fit. WHAT YOU'LL DO

  • Follow up proactively with customers after a sale and provide ongoing support.
  • Track customer analytics and recommend improvements based on what you learn.
  • Serve as a dedicated customer success partner and provide attentive, high-touch service.
  • Surface relevant leads and opportunities, gather customer feedback, and help iterate on fit. WHAT WE'RE LOOKING FOR
  • At least 2 years of professional experience; this is not an entry-level role for a new graduate.
  • A technology background and prior experience at a startup or technology company.
  • Experience at a company in the AI space or an adjacent field is a plus. COMPENSATION & BENEFITS Annual salary range: $70,000 to $90,000. LOCATION This is an on-site position in San Francisco, California, with an in-person schedule of six days per week.

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