Principal Technical Program Manager

Full Job Description

Lead complex technical programs across DMCE's global Industrial Controls Systems, Telemetry, and critical infrastructure portfolio. Partner with engineering, operations, field, and business stakeholders to define program objectives, technical requirements, success measures, risks, and execution plans. Translate business and technical needs into clear program plans, epics, user stories, acceptance criteria, and accountable workstreams. Drive cross-functional execution across teams responsible for datacenter controls, monitoring, telemetry, mechanical systems, and operational readiness. Support programs that improve operator visibility into datacenter infrastructure and enable faster identification, escalation, and resolution of reliability risks. Manage program governance, status reporting, dependencies, risks, and decision-making forums for high-impact DMCE initiatives. Identify systemic issues and lessons learned across controls, telemetry, commissioning, mechanical cooling, and field operations; partner with stakeholders to convert those learnings into durable standards and improvements. Communicate complex technical and business topics clearly to senior leaders, engineering teams, operations partners, and cross-functional stakeholders. Build trusted relationships across CO+I to align priorities, remove blockers, and deliver high-quality outcomes on committed timelines. Foster a culture of inclusion, accountability, customer focus, and continuous improvement. Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, operations, datacenter infrastructure, industrial controls, telemetry, strategy. 3+ years of experience managing cross-functional and/or cross-team projects. These requirements include, but are not limited to the following specialized security screenings: Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis,operations, datacenter infrastructure, strategy OR equivalent experience. 8+ years of experience managing cross-functional and/or cross-team projects. Expertise in mechanical cooling designs and components, including Coolant Distribution Units (CDUs), heat exchangers, and related datacenter mechanical systems. Experience with industrial controls, building automation systems, electrical power monitoring systems, telemetry platforms, commissioning, or critical environment operations. Experience driving global programs across large-scale infrastructure, cloud, datacenter, or mission-critical environments. Ability to simplify complex technical and business topics for executive audiences and cross-functional teams. Ability to operate effectively in ambiguity, prioritize competing demands, and drive clarity across complex programs. Demonstrated ability to work with senior leaders, engineering teams, individual contributors, and support teams while maintaining confidentiality and sound judgment.