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Senior Customer Experience Partner, Operations✓ Verified

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Job ✓ 100% verified

Senior Customer Experience Partner, Operations

Jobgether

⌖ United States Remote Posted 1 week ago

Apply Now ↗ Official source ↗ Full page view

CountryUnited States

Job typeJob

Work / event modeRemote

DeadlineNot specified

About this job

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Experience Partner, Operations bas

Responsibilities & complete job details

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Experience Partner, Operations based in United States. This role leads operational excellence across a global, multi-site customer experience network, with a strong focus on BPO performance and service delivery. You will translate CX strategy into consistent day-to-day execution while using data to identify issues, improve performance, and strengthen customer outcomes. The position combines operational leadership, vendor management, workforce planning, analytics, and tactical change management. You will work closely with BPO leaders, CX analysts, and internal stakeholders to respond quickly to performance trends and operational challenges. A key part of the role is driving automation and AI opportunities that can improve productivity and simplify experiences for both customers and agents. This is a remote-first opportunity offering the chance to influence large-scale CX operations in a fast-paced technology environment.

About Jobgether

Jobgether is the organization associated with this verified listing. JobOpportunity keeps the original authoritative source attached to every record so applicants can verify final requirements directly.

Source-first verification. JobOpportunity helps you discover and organize opportunities. Always confirm final eligibility, compensation/funding, dates and application instructions on the official source before submitting.

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