Senior Product Manager - Tech, Shipment Technologies

Full Job Description

Amazon's Ship Tech (STS) team is responsible for key technology that enables planning, orchestration, and execution of transportation service to deliver billions of packages to Amazon.com customers globally. Our goal is to ensure the best delivery experience for customers across all geographies through a highly scalable, adaptive, and autonomous transportation network.

We are looking for a product leader to join our Analytics team and drive a multi-year effort to build the next generation of transportation intelligence and decision support products. You will own the strategy and execution for data centralization, data maturity, insights generation, and decision support signals across our transportation network. Working closely with our data engineering teams, you will deliver high-impact analytics solutions that power better decisions for our business and operational teams. These solutions will drive improved on-time delivery, mitigate network and package level problems, and keep operators and customers informed of what is happening.

The ideal candidate is capable of breaking down and solving complex problems, and has a strong will to get things done! You will work on real world problems on a global scale. You own your products end-to-end and influence the direction of our product and technology which impacts hundreds-of-millions of customers around the world. You are a hands-on, pragmatic problem solver that easily balances trade-offs between competing interests. You thrive in a fast-moving team environment where you are able to juggle complex dependencies and requirements while producing optimal solutions.

Key job responsibilities

• Serve as the subject matter expert in transportation and logistics, data centralization, insights generation, and decision support, leveraging your deep domain knowledge to identify market trends, customer pain points, and opportunities for product enhancement
• Collaborate with cross-functional teams, including engineering, design, and customer success, to translate business requirements into technical specifications and drive the successful implementation of new product features and enhancements
• Develop a comprehensive product roadmap that aligns with the company's overall strategic objectives and effectively communicates it to stakeholders
• Continuously gather and analyze customer feedback, market intelligence, and industry insights to inform product decisions and ensure the delivery of high-value solutions
• Manage the product lifecycle, from ideation to launch, ensuring that milestones are met, risks are mitigated, and the product is delivered on time and within budget

Basic Qualifications

• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience defining roadmap strategy and prioritizing deliverables for your team products
• Experience owning feature delivery and tradeoffs of a product
• Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent
• Experience in transportation operations and industry knowledge
• Experience understanding product and technical requirements and interfacing with Product/Technology teams
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
• Experience bringing technology products to market in a fast-paced environment
• 6+ years of working as a Technical Product Manager experience

Preferred Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools
• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• 5+ years of supply chain operations and logistics experience

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Experience owning/driving roadmap strategy and definition Experience with feature delivery and tradeoffs of a product Experience contributing to engineering discussions around technology decisions and strategy related to a product Experience managing technical products or online services Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning Experience defining roadmap strategy and prioritizing deliverables for your team products Experience owning feature delivery and tradeoffs of a product Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent Experience in transportation operations and industry knowledge Experience understanding product and technical requirements and interfacing with Product/Technology teams Experience that includes strong analytical skills, attention to detail, and effective communication abilities Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams Experience bringing technology products to market in a fast-paced environment 6+ years of working as a Technical Product Manager experience