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Job ✓ 100% verified

AI Support Engineer - Singapore

OpenAI
⌖ Singapore ▣ Full-time Added 1 month ago
CountrySingapore
Job typeFull-time
Work / event modeSee source
DeadlineNot specified

About this job

OpenAI is hiring an AI Support Engineer in Singapore to troubleshoot complex customer issues across APIs, integrations, authentication and production incidents while helping scale AI-powered support operations. The role uses a hybrid model of three office days per week and OpenAI states that relocation assistance is offered to new employees.

Responsibilities & complete job details

The role sits in Support Delivery and works directly with customers through tickets and live calls, partnering with Engineering, Product and Go-To-Market teams on debugging, incident resolution, automation and support-process improvements. OpenAI highlights scripting and AI-assisted workflow automation as part of the role, including use of Python and OpenAI tools where appropriate. Occasional holiday and weekend on-call coverage may be required.

Requirements & qualifications

OpenAI lists 8+ years of experience in user operations, engineering, support engineering or similar technical roles; expert-level SaaS troubleshooting; strong enterprise communication; and a bachelor's degree in computer science, computer engineering, another relevant technical field, or equivalent practical experience. Full professional fluency in English is required, and resumes must be submitted in English.

Benefits, funding & application

Required documents

  • Resume in English

About OpenAI

OpenAI is the organization associated with this verified listing. JobOpportunity keeps the original authoritative source attached to every record so applicants can verify final requirements directly.

Source-first verification. JobOpportunity helps you discover and organize opportunities. Always confirm final eligibility, compensation/funding, dates and application instructions on the official source before submitting.

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