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Job Source-linked

Customer Success Manager - SAP Next Gen - Academy for Customer Success - South Africa

SAP
⌖ Woodmead, South Africa ▣ Regular Full Time Hybrid; SAP states its general setup is typically three days per week in the office or onsite with customers or partners. Added 1 month ago
CountrySouth Africa
Job typeRegular Full Time
Work / event modeHybrid; SAP states its general setup is typically three days per week in the office or onsite with customers or partners.
DeadlineNot specified

About this job

SAP is recruiting an early-career Customer Success Manager in Woodmead, South Africa through its Next Gen Academy for Customer Success. The role combines full-time employment with a structured 10-month learn-and-apply programme before progression into a direct customer-facing CSM role.

Responsibilities & complete job details

The programme develops customer-success, digital-transformation, business, technology and solution skills through classroom and field phases, local onboarding, on-the-job training and mentoring. The role focuses on customer value realization, retention, renewals, lifecycle milestones and business transformation. SAP states that its general hybrid model is typically three days per week in the office or onsite with customers or partners, and expected travel for this vacancy is 0-50%.

Requirements & qualifications

SAP lists 2-3 years of experience supporting customers and driving business transformation, ideally in consulting or account management. Applicants should have strong customer-success, problem-solving and project-management skills, an understanding of AI fundamentals and ethics, business acumen, and proficiency in English and Italian.

About SAP

SAP is the organization associated with this source-listed listing. JobOpportunity keeps the original authoritative source attached to every record so applicants can verify final requirements directly.

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